Let us deliver the services and support you need to get the most out of your payment solution

Services & Support

  • 24/7 Technical Helpdesk support
  • Expert Customer Service team
  • Remote software upgrades
  • On-site support for installations, troubleshooting, and training
  • Free terminal compliance upgrades for the life of your contract
  • Price beat guarantee across our entire range of EFTPOS terminals
  • Dedicated Relationship Managers for Corporate customers
  • Comprehensive terminal maintenance, repairs, cleaning, refurbishment and disposal

Field Services

EFTPOS NZ employs a team of full time Field Services Representatives (FSRs) located throughout New Zealand. Our Field Services team specialise in installation and technical issue resolution, and also provide on-site training. We are the only payment solution provider to have its own in-house team of field representatives.


One, easy phone number to get in touch with our sales team, expert Customer Services team, and our 24/7 Technical Helpdesk.